Why

Why choose us for your superfast broadband connection?

  • Outstanding and continual after-sales care.
  • A personal, one-to-one approach to your broadband requirements.
  • Local Parish-based technical support, dealt with by the very people who build and operate our network.
  • No more speaking to overseas call centres if something goes wrong – and we don’t read from a pamphlet!

We’re all in the same boat when it comes to slow broadband in our area and unless we tackle the problem ourselves, we’ll remain left behind in the slow lane. The big players aren’t bringing us fibre broadband and we¬†shouldn’t wait forever. Please take a look for yourself:

BT Broadband Availability Checker Whittonstall
BT Broadband Availability Checker at https://www.dslchecker.bt.com/

In the above table we can see the shockingly slow broadband speeds available for a property in Whittonstall. We can also see that this area is served by Cabinet 2 of the Ebchester exchange and sadly, no mention of Fibre to the Cabinet (FTTC) availability, nor an expected availability date. So, perhaps we just need to keep waiting for fibre to arrive? I’m afraid you’d be waiting in vain. Here’s why:

BT Broadband Availability Checker Ebchester
BT Broadband Availability Checker at https://www.dslchecker.bt.com/

As you can see from the above table, the Post Office at Ebchester is also serviced by Cabinet 2 of the Ebchester Exchange (the same as our cabinet) but in this result, Fibre to the Cabinet is available with speeds up to 80 Mbps. This tells us that our cabinet is already fibre enabled, so why can’t we get it?! Well, this is once again down to the length of copper cable between our rural village and the serving cabinet. We’re simply too far away and the copper cable too long to provide “fibre speeds” (and this is the problem with fibre to the cabinet rather than to the premises – copper is not suitable for long runs from the cabinet to your premises).

This is why we’ve decided to do something about it and bring superfast speeds over our own network direct to your home or business. See the ‘How’ tab for how we do this.